NEC Express5800/320Lc Guia do Utilizador

N8800-063E/064E e NEC Express5800/320Lc/320Lc-RUser's Guid 1st Edition Updated 4-2005 856-124966-901-A

iv (This page is intentionally left blank.)

3-26 Windows Setup and Operation 4. Right-click a volume that has “!”, and remove mirror. 5. After checking to see the “Missing” disk is

Windows Setup and Operation 3-27 7. Similarly, delete the other [Missing] disk. 8. Insert new disks. They will appear

3-28 Windows Setup and Operation 9. Select and right-click a disk, and then select [Convert to Dynamic Disk]. IMPORTANT: If [Foreign] appears,

Windows Setup and Operation 3-29 Disk 4 Disk 5 IMPORTANT: Hard disks are numbered from “0” at the O

3-30 Windows Setup and Operation 13. Similarly, make settings of Disk 2 and Disk 5. Upon completion of synchronous processing, recovery is complet

Windows Setup and Operation 3-31 1) If the HDD has no partition/volume, the LED remains illuminating green. The [Op State: State] status of both HDD

3-32 Windows Setup and Operation 6. The mirroring between the HDDs in the corresponding slots will start. Confirm the Disk LED and the HDD status ch

Windows Setup and Operation 3-33 CHANGE DRIVE LETTER To add, change or delete drive letters, follow the steps below. Before making any changes, tho

3-34 Windows Setup and Operation DUAL LAN CONFIGURATION The NEC Express5800/ft series builds a dual LAN configuration by using "Stratus emb-8255

Windows Setup and Operation 3-35 [Team #1: Adaptive Fault Tolerance Mode] is added to Network Component Tree. 4. Select [Stratus emb-82559 10/1

v CONTENTS PREFACE...

3-36 Windows Setup and Operation 7. Click [OK]. The [Intel(R)PROSet II] dialog box closes after a while, and the settings become effective. IMPORTA

Windows Setup and Operation 3-37 Removing dual LAN TIPS: To set dual LAN configuration, log on as "Administrator" or a member of the group

3-38 Windows Setup and Operation Remove the other adapter in the same way. <For on-board > - Status emb-82559 10/100 Enet Adapter - Status emb

Windows Setup and Operation 3-39 5. Click the [OK] button on the [Intel PROSet II] dialog box, close it, and make a setup effective. The dual LAN wi

3-40 Windows Setup and Operation CHECK THE DUPLICATING OPERATION OF MODULES This section describes how to check if the system runs properly after sys

Windows Setup and Operation 3-41 3. Stop the operation of a PCI module using the ft server utility. Select [Start] - [All Programs] - [NEC ESMPRO A

3-42 Windows Setup and Operation IMPORTANT: If BrightStor ARCserve 2000 or Backup Exec is installed, the tape will not be recognized due to the failo

Windows Setup and Operation 3-43 Evaluate Start and Stop of CPU Modules This section describes how to confirm the continuous system operation after s

3-44 Windows Setup and Operation When you stop the operation of a CPU module, the indications of the status LEDs change as follows. Below denotes tha

Windows Setup and Operation 3-45 NEC Express5800/ft series SERVICE PROGRAM CONFIGURATION NEC Express5800/ft series achieves the duplex system using

vi Replacing Failed Hard Disk Drives... 3-24 CHANGE DRIVE LETTER..

Chapter 4 System Configuration This chapter describes Basic Input Output System (BIOS) configuration. When you install the server for the first time

4-2 System Configuration SYSTEM BIOS ~ SETUP ~ The SETUP utility is provided to make basic hardware configuration for the server. This utility is pre

System Configuration 4-3 Starting SETUP Utility Powering on the server starts POST (Power On Self-Test) and displays its check results. If the NEC lo

4-4 System Configuration Description of On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions

System Configuration 4-5 Configuration Examples The following describes examples of configuration required to use software-link features or for syste

4-6 System Configuration Security To set passwords on the BIOS level Select [Security] → [Set Supervisor Password] and enter a password. Set Supervis

System Configuration 4-7 Memory To check the installed memory (DIMM) status Select [Advanced] → [Memory Information] and check the status indications

4-8 System Configuration Menu and Parameter Descriptions The SETUP utility has the following six major menus:  Main  Advanced  Security  System H

System Configuration 4-9 Available options in the Main and descriptions are listed below. Option Parameter Description Your Setting Processor Type

4-10 System Configuration Advanced Move the cursor onto "Advanced" to display the Advanced menu. There is no configurable item on the Adv

vii Cleaning ...6-3 SY

System Configuration 4-11 Advanced Select "Advanced" on the Advanced menu to display the following screen. Select ItemSelect Menu upport:

4-12 System Configuration Processor Information Select "Processor Information" on the Advanced menu to display the following screen. Proc

System Configuration 4-13 Memory Information Select "Memory Information" on the Advanced menu to display the following screen. See the tab

4-14 System Configuration Peripheral Configuration Select "Peripheral Configuration" on the Advanced menu to display the following screen.

System Configuration 4-15 Monitoring Configuration Select "Monitoring Configuration" on the Advanced menu to display the following screen.

4-16 System Configuration Option Parameter Description Your Setting POST Pause Monitoring Time-out 1 - [3] - 20 Specify the POST monitoring time p

System Configuration 4-17 See the table below for setup options on the screen. Option Parameter Description Your Setting On Board SCSI Disabled [En

4-18 System Configuration Keyboard Features Select "Keyboard Features" on the Advanced menu to display the following screen. The NumLock su

System Configuration 4-19 Security Move the cursor onto "Security" to display the Security menu. Phoenix BIOS Setup UtilityExitBootSystem

4-20 System Configuration IMPORTANT:  User password setup is not available before Supervisor password setup.  Do not set any password before insta

viii PCI MODULE... 8-27 Precau

System Configuration 4-21 System Hardware Move the cursor onto "System Hardware" to display the System Hardware menu. To make a selection

4-22 System Configuration The table below lists how selections for "AC LINK" determine the power status of the server when the power supply

System Configuration 4-23 Wake On Events Select "Wake On Events" on the System Hardware menu and press Enter to display the following scree

4-24 System Configuration Console Redirection Select "Console Redirection" on the System Hardware menu and press Enter to display the follo

System Configuration 4-25 ft Memory Select "ft Memory" on the System Hardware menu and press Enter to display the following screen. See th

4-26 System Configuration Boot Move the cursor onto "Boot" to display the Boot menu. ATAPI CD-ROM Drive + Removable Device + Hard Dri

System Configuration 4-27 Exit Move the cursor onto "Exit" to display the Exit menu. Save Changes & Exit Exit Without Saving Changes Ge

4-28 System Configuration  Get Default Value Select this option to restore all default values (factory-set values) of the SETUP utility. The follow

System Configuration 4-29 SCSI BIOS ∼ FAST!UTIL ∼ For several settings of the SCSI controller on the motherboard, the SCSI BIOS utility "Fast!UT

4-30 System Configuration Start Procedure Start Fast!UTIL in the procedure below: 1. Turn on the power of the server. The start message appears on a

Chapter 1 Precautions for Use This chapter includes information necessary for proper and safe operation of the server.

System Configuration 4-31 4. Select the proper adapter. IMPORTANT: The adapter "QLA12160 Ultra3 2000" is used for built-in hard disk. Do n

4-32 System Configuration Configuration Settings If you select "Configuration Settings" from the "Fast!UTIL Options" menu, the sc

System Configuration 4-33 SCSI Device Settings If you put the cursor on "SCSI Device Settings" with keyboard cursors (↓ and ↑) in the "

4-34 System Configuration SCSI Bus Settings If you put the cursor on "SCSI Bus Settings" with keyboard cursors (↓ and ↑) in the "Confi

System Configuration 4-35 Selectable Boot Settings If you put the cursor on "Selectable Boot Settings" with keyboard cursors (↓ and ↑) in t

4-36 System Configuration Scan SCSI Bus If you select "Scan SCSI Bus" from the "Fast!UTIL Options" menu, the list of devices conn

System Configuration 4-37 Exit Fast!UTIL ∼ Termination and Storage of Fast!UTIL ∼ After changing the settings, press Esc several times to display the

4-38 System Configuration FORCED SHUTDOWN AND CLEAR Read this section if your server does not operate as expected, or if you want to return all setup

System Configuration 4-39 Clear CMOS / Password (Configuring Motherboard Jumpers) With the pre-installed SETUP utility, you can set desired passwords

4-40 System Configuration  Pins for protecting/clearing the passwords Place the clip on the two pins to clear the passwords. Remove the clip from th

1-2 Precautions for Use WARNING LABELS Warning labels are placed in certain parts of the system so that the user stays alert to possible risks (Do no

System Configuration 4-41 TIPS: A message informing you of the completion of CMOS clear and prompting you to clear CMOS will appear for 10 seconds.

4-42 System Configuration 13. Shortly after you connect the both power cords, the BMC status LED of PCI Module #2 will start to blink. When the BM

System Configuration 4-43 How to Clear Passwords 1. Power off NEC Express5800/ft series and unplug the both power cords. 2. Remove the both PCI mod

4-44 System Configuration 11. Mount the PCI Module #1 again to the NEC Express5800/ft series (see page 8-31 “Installing PCI Module”) and plug the po

Chapter 5 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER CD-ROM that comes with your server and to install t

5-2 Installing and Using Utilities NEC EXPRESSBUILDER The NEC EXPRESSBUILDER, integrated setup software, can automatically detect the hardware connec

Installing and Using Utilities 5-3 Then operate the server remotely from the management PC by using the items in the menu. IMPORTANT:  Don’t use th

5-4 Installing and Using Utilities NEC EXPRESSBUILDER Top Menu The NEC EXPRESSBUILDER top menu is used for the setup of hardware and the setup and in

Installing and Using Utilities 5-5 Setup The setup program is exclusively used for your server to perform automatic setup operations within the range

5-6 Installing and Using Utilities Tools The Tools Menu is used to start each of the several utilities stored in the NEC EXPRESSBUILDER CD-ROM indivi

Precautions for Use 1-3 Label A Label B Label C Label D Label E   CAUTION  

Installing and Using Utilities 5-7  BIOS/FW/etc. Update The program which is necessary for the update work is transferred to the floppy disk which

5-8 Installing and Using Utilities Consoleless Menu The NEC EXPRESSBUILDER contains the "consoleless" feature that enables configuration of

Installing and Using Utilities 5-9 Menu Items Only the menu items available in consoleless operation are extracted from the NEC EXPRESSBUILDER Top Me

5-10 Installing and Using Utilities Master Control Menu The Master Control Menu is used to: • Read documentation, • Install the management software,

Installing and Using Utilities 5-11 NEC ESMPRO Agent and Manager NEC Express5800/ft series system management applications "NEC ESMPRO Manager&qu

5-12 Installing and Using Utilities  Effects of using NEC ESMPRO Manager and Agent NEC ESMPRO Manager and NEC ESMPRO Agent have sufficient effects

Installing and Using Utilities 5-13 Detection of Server Fault NEC ESMPRO Manager and NEC ESMPRO Agent detect errors causing faults to occur at an ear

5-14 Installing and Using Utilities Management of Server Operation Status NEC ESMPRO Agent manages and monitors a variety of components installed in

Installing and Using Utilities 5-15 Monitoring (Management) of NEC Express5800/ft series NEC Express5800/ft series is a fault tolerant system. It can

5-16 Installing and Using Utilities . Collective Management of Distributed Servers The excellent GUI provided by NEC ESMPRO Manager allows s

1-4 Precautions for Use Rack-mount Model The figures below show locations of the labels on the rack-mount model server. Label C Label B Label B L

Installing and Using Utilities 5-17  Data Viewer The data viewer indicates the server source configuration information in the Explorer format. In a

5-18 Installing and Using Utilities NEC ESMPRO Agent Device ID in Alert Report Some NEC Express5800/ft series reports use unique device IDs which cor

Installing and Using Utilities 5-19 Device name Device ID SCSI enclosure 2 SCSI slot 1 on SCSI enclosure 2 SCSI slot 2 on SCSI enclosure 2 SCSI slo

5-20 Installing and Using Utilities Supplement Note the following when using NEC ESMPRO Agent. Application log registered when system starting · So

Installing and Using Utilities 5-21 Clicking the [No] button does not cause the tree to be reconstructed in the data viewer. If so, the information i

5-22 Installing and Using Utilities Hard Disk Drives Mirrored By the Rapid Disk Resync (RDR) Function The Data Viewer’s [Mirror Disk] tree of [FTSeve

Installing and Using Utilities 5-23 Disk Maintenance While NEC ESMPRO Agent is Running The following works to disks (hard disk drive or magneto optic

5-24 Installing and Using Utilities Change Settings of File System Monitoring Function New settings in thresholds of monitoring interval and free spa

Installing and Using Utilities 5-25 system to shut down. Total Status of the PCI Module When each module’s status is simplex, the total status of th

5-26 Installing and Using Utilities Ethernet Adapters You Do Not Use If an Ethernet adapter is not used (not connected to cable), set it to “Disable”

Precautions for Use 1-5 Label A Label B   CAUTION   This

Installing and Using Utilities 5-27 NEC ESMPRO Manager To monitor and manage a computer, on which NEC ESMPRO Agent is installed, with a management PC

5-28 Installing and Using Utilities Monitoring CPU Module To monitor the CPU modules and the components on the CPU module, see the [CPU Module] tree.

Installing and Using Utilities 5-29  Update Allows the device identification information of the CPU modules to be viewed and BIOS of the CPU module

5-30 Installing and Using Utilities Monitoring PCI Module To monitor the PCI modules and the components on the PCI modules, refer to the [PCI Module]

Installing and Using Utilities 5-31 Monitoring PCI Slots and Devices on PCI Module To monitor the PCI slots and devices on the PCI modules, see the [

5-32 Installing and Using Utilities  PCI Device – Detailed information Allows the detailed information of a device on the PCI slot to be viewed. 

Installing and Using Utilities 5-33 Monitoring SCSI Enclosure To monitor the SCSI enclosure, see the [SCSI enclosure] tree. To see the information on

5-34 Installing and Using Utilities  Electronics – General Allows the configuration and other information of the SCSI enclosure electronics to be v

Installing and Using Utilities 5-35  SCSI Slot – Maintenance Allows the MTBF information of the SCSI slot to be viewed or cleared. See "Mainte

5-36 Installing and Using Utilities Monitoring Hard Disk To monitor the hard disks and detect disk failures at an early stage, use the NEC ESMPRO Man

PROPRIETARY NOTICE AND LIABILITY DISCLAIMER The information disclosed in this document, including all designs and related materials, is the valuable

1-6 Precautions for Use PCI/CPU Modules PCI Module Label A CPU Module Label A Label A

Installing and Using Utilities 5-37 2. Confirmation of mirror status To check the redundancy status of the failed mirror disk, open [Mirror Disk] sc

5-38 Installing and Using Utilities IMPORTANT: The Mirror Disk screen shows a pair of two hard disks as a mirror. Disk pairs are shown in the same m

Installing and Using Utilities 5-39 IMPORTANT:  A volume that spans a few hard disks is mirrored (mirror volume, span volume) Even if a volume cons

5-40 Installing and Using Utilities 3. Recovery from a hard disk failure If a hard disk breaks, the broken disk must be replaced immediately. This s

Installing and Using Utilities 5-41 Also, at this time, the redundant status of mirrored disks is changed to "Warning". [Mirror Disk] (3)

5-42 Installing and Using Utilities When the hard disk is connected, SCSI Slot changes the status to "Normal". [SCSI Slot] → [General] Als

Installing and Using Utilities 5-43 Maintenance of NEC Express5800/ft series NEC Express5800/ft series maintenance can be done in two ways; one is to

5-44 Installing and Using Utilities The table below shows the component-specific maintenance functions executable from NEC ESMPRO. Dump acquisition D

Installing and Using Utilities 5-45 Start and Stop of Components To start or stop a component with NEC ESMPRO Manager, use the [Maintenance] tree of

5-46 Installing and Using Utilities Procedure in NEC ESMPRO Manager Start 1. Select the target component in the [FTServer] tree. 2. Check the curre

Precautions for Use 1-7 PRECAUTIONS FOR SAFETY This section provides precautions for using the server safely. Read this section carefully to ensure p

Installing and Using Utilities 5-47 Sample screen of NEC ESMPRO Manager 2 [Maintenance] screen of CPU module [CPU Module] – [CPU Module] – [Maintena

5-48 Installing and Using Utilities Procedure in the ft server utility Start 1. Select the target component by using the ft server utility. 2. Chec

Installing and Using Utilities 5-49 Check and Clear of MTBF Information The MTBF information of a component can be viewed or cleared (initialized). N

5-50 Installing and Using Utilities MTBF clear Component Remote Local SCSI Enclosure To start the module/component forcibly after replacing a module

Installing and Using Utilities 5-51 Procedure in the ft server utility Perform the procedure below before replacement of a component. 1. Select the

5-52 Installing and Using Utilities Diagnostics The NEC Express5800/ft series provides the self-check diagnosis function for some components. If a fa

Installing and Using Utilities 5-53 Procedure in NEC ESMPRO Manager 1. Select the target component in the [FTServer] tree. 2. Check the current sta

5-54 Installing and Using Utilities Procedure in the ft server utility 1. Select the target component by using the ft server utility. 2. Check the

Installing and Using Utilities 5-55 Firmware Update NEC Express5800/ft series can update firmware (including BIOS) if some hardware components operat

5-56 Installing and Using Utilities Procedure in NEC ESMPRO Manager 1. Save the image data of the update firmware in an arbitrary directory of the N

1-8 Precautions for Use CAUTION Prevent water or foreign objects from getting into the equipment. Do not let water or foreign objects (e.g., pi

Installing and Using Utilities 5-57 7. Start the other module stopped. Starting the module causes the firmware to be updated automatically. However,

5-58 Installing and Using Utilities Procedure in ft server utility 1. Save the image data of the update firmware in a desired directory of the NEC E

Installing and Using Utilities 5-59 7. After the BIOS for a single CPU module is completed, click the [Jump Switch] button. The module completely up

5-60 Installing and Using Utilities Dump Collection To collect the dump file with NEC ESMPRO Manager, use [CPU Module] →[Maintenance] tree in the dat

Installing and Using Utilities 5-61 Procedure in NEC ESMPRO Manager The [Dump] button of NEC ESMPRO Manager performs the function of "saving dum

5-62 Installing and Using Utilities Procedure in ft server utility 1. Select the target CPU module by using the ft server utility. 2. Check the cur

Installing and Using Utilities 5-63 SCSI Bus Reset The SCSI bus can be reset. Select [FTServer] tree→[PCI Module]→[SCSI adapter]→[SCSI bus] screens w

5-64 Installing and Using Utilities Setup of Preventive Disk Maintenance In this section, the preventive disk maintenance (S.M.A.R.T.) is configured.

Installing and Using Utilities 5-65 Setup of System Operation The following properties can be set as the operation setup of the whole system.  Quic

5-66 Installing and Using Utilities Configure the system settings using the ft server utility in the following procedure. The system cannot be config

Precautions for Use 1-9 Use of Power Supply and Power Cord WARNING Do not handle a power plug with a wet hand. Do not plug/unplug a power cord wi

Installing and Using Utilities 5-67 BMC Firmware Update The firmware of the BMC on the PCI module can be updated. The base management controller (BMC

5-68 Installing and Using Utilities Procedure of Update from NEC ESMPRO Manager Menu Update firmware in the procedure as follows: 1. Select [Tools]→

Installing and Using Utilities 5-69 Procedure of Update from ft server utility Update the firmware in the procedure as follows: 1. Click the [Firmwa

5-70 Installing and Using Utilities Change of Update Data Storage Destination Perform the firmware update by using the ft server utility in the proce

Installing and Using Utilities 5-71 Refresh of View based on State Change Alert Setting A new function is supported so that NEC ESMPRO Manager window

5-72 Installing and Using Utilities Change of Device State Color on DataViewer From Manager Ver3.88 and Agent Ver3.8a, some change has been made to t

Installing and Using Utilities 5-73 NEC MWA ∼ MANAGEMENT WORKSTATION APPLICATION ∼ NEC MWA is an application that enables the remote management of th

5-74 Installing and Using Utilities Connect from the Management PC Linked through LAN On the management PC that is linked through LAN, perform the st

Installing and Using Utilities 5-75 9. Right-click the server name to open the pop-up menu and select [Open Remote Console] to open [MWA Remote Cons

5-76 Installing and Using Utilities Connect from the Management PC Directly Linked (through Serial port B) On the management PC that is linked direct

1-10 Precautions for Use Installation, Relocation, Storage and Connection WARNING Disconnect the power cord(s) before installing or removing the e

Installing and Using Utilities 5-77 12. Power off and on the main unit to reboot the system. After one reboot, the main menu will appear on the mana

5-78 Installing and Using Utilities (This page is intentionally left blank.)

Chapter 6 Maintenance This chapter describes the daily maintenance of NEC Express5800/ft series and precautions when relocating or storing the server

6-2 Maintenance DAILY MAINTENANCE To use your NEC Express5800/ft series in best condition, check and maintain regularly as described below. If an err

Maintenance 6-3 Making Backup Copies NEC recommends you make backup copies of your valuable data stored in hard disks of the server on a regular basi

6-4 Maintenance 7. Wipe the server with a dry cloth. 8. Wipe off dust from the fan exhaust opening on the rear of the server with a dry cloth. Cle

Maintenance 6-5 Cleaning the Floppy Disk Drive A read/write error may occur due to stains on the read/write head of the floppy disk drive. Use the cl

6-6 Maintenance Cleaning Tape Drive Dirt on the tape head may be a cause of unsuccessful backup and damage to tape cartridge. Clean the tape head reg

Maintenance 6-7 SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server. Select [Tools] → [System Diagnostics] in the NEC EXPRESSB

6-8 Maintenance 6. Select [System Diagnostics]. CURSOR: Select Window ENTER: View Window P: Log Out Q: QuitTarget scopeTest windowSystem bar

Precautions for Use 1-11 CAUTION Do not connect any interface cable with the power cord of the server plugged to a power source. Make sure to po

Maintenance 6-9 OFF-LINE MAINTENANCE UTILITY The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start

6-10 Maintenance  System Information Viewer Provides the functions to view information on the processor (CPU) and the BIOS and export it to a text f

Maintenance 6-11 RELOCATING/STORING THE NEC Express5800/ft series Follow the procedure below to relocate or store the server. (Users should not attem

6-12 Maintenance 8. Protect the server with the shock-absorbing materials, and pack it securely. IMPORTANT: Check and adjust the system clock before

Chapter 7 Troubleshooting If the product does not work properly, see this chapter before deciding that it is a breakdown.

7-2 Troubleshooting TO LOCATE THE ERRORS Use NEC ESMPRO to monitor the occurrence of fault during the system operation. Especially take note on wheth

Troubleshooting 7-3 ERROR MESSAGES If the NEC Express5800/ft series enters the abnormal state, the error is posted by various means. This section exp

7-4 Troubleshooting STATUS LEDIndication Color StateSuspected module Explanation Procedure = A = AmbientTempAlm00 Amber Blink CPU module Tem

Troubleshooting 7-5 STATUS LED Indication Color State Suspected module Explanation Procedure Cor0 +5.0vAlm 09 Amber Lit PCI module #1 Fatal 5-V pow

7-6 Troubleshooting STATUS LEDIndication Color StateSuspected module Explanation Procedure Cor1 +12vAlm 00Amber Blink PCI module #2 12-V power volt

1-12 Precautions for Use Cleaning and Handling of Internal Devices WARNING Do not disassemble, repair, or alter the server. Unless described he

Troubleshooting 7-7 STATUS LED Indication Color State Suspected module Explanation Procedure Cor1 -12vAlm 07Amber Blink PCI module #2 -12-V power v

7-8 Troubleshooting STATUS LEDIndication Color StateSuspected module Explanation Procedure CPU0 +12ss Alm 07 Amber Blink CPU module #1 +12-V power

Troubleshooting 7-9 STATUS LED Indication Color State Suspected module Explanation Procedure CPU0 +5.0vAlm 07 Amber Blink CPU module #1 5-V power v

7-10 Troubleshooting STATUS LEDIndication Color StateSuspected module Explanation Procedure CPU00 Temp Alm 00 Amber Blink CPU module #1 CPU#1 tempe

Troubleshooting 7-11 STATUS LED Indication Color State Suspected module Explanation Procedure CPU2 +2.5VcAlm 00 Amber Blink CPU module #2 2.5-V pow

7-12 Troubleshooting STATUS LED Indication Color State Suspected module Explanation Procedure CPU2 removed Green Blink CPU module #2 The CPU module

Troubleshooting 7-13 STATUS LED Indication Color State Suspected module Explanation Procedure = M = Memory U-Err 01Green Blink CPU module #1

7-14 Troubleshooting POST Error Messages Powering on the server automatically starts the self-diagnostic program, POST (Power On Self-Test). When POS

Troubleshooting 7-15 On-screen error message Cause Action 0232 Extend RAM Failed at address line DIMM is faulty. • Replace DIMM. • Replace the CP

7-16 Troubleshooting On-screen error message Cause Action 0B29 Unsupported Processor detected on Processor 2 The processor (CPU) not supported by t

Precautions for Use 1-13 During Operation CAUTION Do not pull out a device during operation. Do not pull out or remove a device while it works. T

Troubleshooting 7-17 On-screen error message Cause Action 0B71 System temperature out of Range • Ambient temperature is out of range. • Fan is fa

7-18 Troubleshooting On-screen error message Cause Action 0BD7 3rd SMBus device Error detected 0BD8 3rd SMBus timeout 0BD9 4th SMBus device address

Troubleshooting 7-19 On-screen error message Cause Action 8611 MAC Address update failed – CoreI/O#0 Gbit Ethernet Controller FRB2 timeout occurred

7-20 Troubleshooting Error Notification by BEEP An error message may not be displayed on the display unit even though the POST detected an error. In

Troubleshooting 7-21 Windows Server 2003, Enterprise Edition Error Messages If a fatal error (e.g., a STOP or system error) occurs after Windows Serv

7-22 Troubleshooting Server Management Application Error Message If the server management tool such as NEC ESMPRO Agent, NEC ESMPRO Manager, or GAMSe

Troubleshooting 7-23 SOLVING PROBLEMS When the server fails to operate as expected, see the following to find out your problem and follow the given i

7-24 Troubleshooting “Display Settings” on the bottom-right of the window: → Select [Control Panel] – [Display] - [Settings] tab, and change the [Col

Troubleshooting 7-25 Fail to access to internal or external devices:  Are cables properly connected? → Make sure that the interface cables and pow

7-26 Troubleshooting The keyboard or mouse fails to operate:  Is the cable properly connected? → Make sure that the cable is connected to the corr

1-14 Precautions for Use Rack-mount Model CAUTION Do not attempt to install the server yourself. To avoid a risk of injuries, users should not at

Troubleshooting 7-27 Fail to access to the CD-ROM:  Is the CD-ROM properly set in the CD-ROM drive tray? → The tray is provided with a holder to s

7-28 Troubleshooting The power cannot be turned off while the blue screen of Windows Server 2003, Enterprise Edition is displayed: → The forced powe

Troubleshooting 7-29 Failure in CPU module duplication: → If the simultaneous replacement of the CPU and PCI modules causes the CPU and PCI modules

7-30 Troubleshooting → Change the value of [Boot Monitoring Time-out Period] to suit your environment. (For details, see page 4-15 “Monitoring Config

Troubleshooting 7-31 reason, consult your sales agent. It is possible to perform reintegration forcefully. Source: srabid ID: 16395 Description: x

7-32 Troubleshooting immediately after turning on the AC power, or mounting a PCI module. The mirror of a disk may be removed if you turn on the powe

Troubleshooting 7-33 Event Log Perflib-related logs are recorded in the application event log when system starting: → When system is starting, Perf

7-34 Troubleshooting “Source: iANSMiniport Event ID: 11 Description: Adapter link down: Stratus emb-82544GC Copper Gigabit Adapter #2.” “Source:

Troubleshooting 7-35 EvntAgnt log is recorded in the application event log: → This event does not have any influence on the system, not on SNMP ser

7-36 Troubleshooting Problems with NEC EXPRESSBUILDER When the server is not booted from the NEC EXPRESSBUILDER CD-ROM, check the following:  Did y

Precautions for Use 1-15 For Proper Operation Observe the following instructions for successful operation of the server. Failure to observe them coul

Troubleshooting 7-37 Problems with Master Control Menu Failed to read online documentation:  Is HTML browser installed properly? → Online document

7-38 Troubleshooting Problems with NEC ESMPRO NEC ESMPRO Manager → See Chapter 5. See also online document in NEC EXPRESSBUILDER CD-ROM for troubles

Troubleshooting 7-39 Manager to be the same as that accepted by the SNMP Service in NEC ESMPRO Agent. NEC ESMPRO Agent cannot perform correctly: →

7-40 Troubleshooting The incorrect information is displayed on SCSI slot information: → When the PCI module is detached and you select [SCSI Slot]-

Troubleshooting 7-41 Some items cannot be monitored with NEC ESMPRO Manager: → Some items cannot be monitored with NEC ESMPRO Manager of version 4.0

7-42 Troubleshooting Change the threshold of temperature, voltage and fan sensors: → From NEC ESMPRO Agent, the display / the change of the threshol

Troubleshooting 7-43 The external clock of CPU information is listed as "Unknown": → In [CPU Information] of Data Viewer’s system tree, th

7-44 Troubleshooting NEC ESMPRO Agent cannot perform correctly by coexistence with the Oracle products: → The installation of the Oracle products ma

Troubleshooting 7-45 multiple hard disk drives created by the RDR function may not be displayed correctly. Use the RDR Utility for checking the state

7-46 Troubleshooting COLLECTION OF TROUBLE LOGS In the event of trouble, you can get information in the procedures described below: IMPORTANT:  You

Keep this User's Guide handy for quick reference when necessary. SAFETY INDICATIONS To use NEC Express5800 Series safely, follow the instruction

1-16 Precautions for Use  Make sure that your options are compatible with the system. If you attach any incompatible option, there is a risk of mal

Troubleshooting 7-47 Collection of Configuration Information Collect information such as the hardware configuration and internal setting information

7-48 Troubleshooting COLLECTION OF THE MEMORY DUMP If a failure occurs, the memory data should be dumped to acquire the required information. If you

Chapter 8 System Upgrade This chapter describes procedures to add options and replace failed components. IMPORTANT:  Optional devices described in

8-2 System Upgrade SAFETY PRECAUTIONS Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the fo

System Upgrade 8-3 ANTI-STATIC MEASURES The server contains electronic components sensitive to static electricity. Avoid failures caused by static el

8-4 System Upgrade PREPARING YOUR SYSTEM FOR UPGRADE Note the following, when installing or replacing devices, to improve the performance of NEC Expr

System Upgrade 8-5 3.5-INCH HARD DISK DRIVE The 3.5-inch hard disk drive bay in front of the server contains six slots in which hard disks with the S

8-6 System Upgrade You can install hard disks, each of which is about 25.4 mm (1 inch) in thickness, to the three slots of each module. Each slot has

System Upgrade 8-7 Installing 3.5-inch Hard Disk Drive Follow the procedure below to install the hard disk. A hard disk may be installed in another s

8-8 System Upgrade 7. Firmly hold the handle of the hard disk to install and insert the hard disk into the slot. TIPS:  Engage the upper and low

Precautions for Use 1-17 TRANSFER TO THIRD PARTY When you transfer (or sell) the product or its included items, you must observe the following: Serv

System Upgrade 8-9 Removing 3.5-inch Hard Disk Drive Follow the procedure below to remove the hard disk. IMPORTANT: Make sure to read "Anti-stat

8-10 System Upgrade Replacing 3.5-inch Hard Disk Drive Follow the procedure below to remove the failed hard disk. If the hard disk fails, it should b

System Upgrade 8-11 CPU MODULE Concerning the CPU module, you can add or replace the following components, or CRU (customer-replaceable units):  CPU

8-12 System Upgrade Removing CPU Module Follow the procedure below to remove the CPU module. 1. Stop the CPU module you want to remove. To this end,

System Upgrade 8-13 5. Pull off the module halfway slowly. Pushing down the latch lever on the side to unlock it, pull the module off the rack. IMPO

8-14 System Upgrade Installing CPU Module Follow the procedure below to install the CPU module: IMPORTANT: Make sure to read "Anti-static Measu

System Upgrade 8-15 5. Close the release lever. The installed CPU module will start automatically. IMPORTANT: Unless the release levers are located

8-16 System Upgrade DIMM The DIMM (dual inline memory module) is installed to the DIMM socket in the CPU module on the NEC Express5800/ft series. The

System Upgrade 8-17  The DIMMs with the same number are linked among the groups. When a DIMM is added to one group, another identical DIMM should b

8-18 System Upgrade Installing DIMM Follow the procedure below to install the DIMM. Make sure to power off the server before starting installation ex

1-18 Precautions for Use DISPOSAL OF EQUIPMENT AND CONSUMABLES  When you dispose of the main unit, hard disk drive, floppy disks, CD-ROMs, optional

System Upgrade 8-19 Removing DIMM Follow the procedure below to remove the DIMM. Make sure to power off the server before installation except when re

8-20 System Upgrade Replacing DIMM Follow the procedure below to replace the failed DIMM. 1. Identify the failed DIMM using the Data Viewer of the N

System Upgrade 8-21 PROCESSOR (CPU) In addition to the standard CPU (Intel® Xeon™ Processor), you can add one CPU to make a multi-processor system. I

8-22 System Upgrade Installation Follow the steps below to mount a CPU: 1. Shut down OS. The server will be powered off automatically. 2. Unplug th

System Upgrade 8-23 8. Place the CPU carefully on the socket. TIPS: Pay attention to the orientation of the CPU. The CPU and socket have pin marks t

8-24 System Upgrade 13. Check to see if the heat sink is mounted parallel with the motherboard. IMPORTANT:  If the heat sink is not parallel to t

System Upgrade 8-25 Removing CPU Follow the steps below to remove the CPU. Except when you replace the CPU with a new one, power off the server. IMPO

8-26 System Upgrade 11. Verify that POST displays no error messages. If POST displays an error message, take a note on the massage and see the POST

System Upgrade 8-27 PCI MODULE Three PCI boards can be installed to the PCI module. Up to two PCI boards can be added to each PCI module, therefore,

8-28 System Upgrade Precautions  If you remove a PCI module during operation, dual configuration of its internal hard disks will be cancelled. If yo

Precautions for Use 1-19 IF SYSTEM TROUBLE IS SUSPECTED Before sending the equipment for repair, try the following: 1. Check if its power cord and c

System Upgrade 8-29 Removing PCI Module Follow the procedure below to remove the PCI module. 1. Stop the PCI module you want to remove. To this end

8-30 System Upgrade 5. Hold the release lever of the PCI module and pull it off. The PCI module is slightly pulled out toward you. IMPORTANT: Do not

System Upgrade 8-31 Installing PCI Module Follow the procedure below to install the PCI module: IMPORTANT: Make sure to read "Anti-static Measur

8-32 System Upgrade 7. Close the release lever. The installed PCI module will start automatically. IMPORTANT: Unless the release levers are locate

System Upgrade 8-33 PCI BOARD Up to three PCI boards can be installed to the PCI module (however, one video board is already installed in each module

8-34 System Upgrade Installing PCI Board Follow the procedure below to install the board to be connected to the PCI board slot. TIPS: To install the

System Upgrade 8-35 7. Align the terminal segment of the board with the connection of the slot and insert the board slowly into the slot. TIPS: C

8-36 System Upgrade 8. Align the PCI board with the guide rail groove and insert the board slowly. IMPORTANT:  If the insertion is unsuccessful,

System Upgrade 8-37 10. In the case of a long board, slide the bracket to fasten the other edge of the board. Screw Bends for fasteningboards 11.

8-38 System Upgrade 17. Use cable ties to fasten the extra length of cables. Cable ties (included with cabinet)

1-20 Precautions for Use Advice for Your Health Prolonged use of a computer may affect your health. Keep in mind the following to reduce stresses o

System Upgrade 8-39 Removing PCI Board Follow the procedure below to remove the PCI board. 1. Remove the PCI module. 2. Remove the PCI module’s t

8-40 System Upgrade Replacing PCI Board Follow the procedure below to replace the failed PCI board. 1. Check the PCI board LED and identify the fai

System Upgrade 8-41 Setup of Optional PCI Board IMPORTANT:  To enable the fault-tolerant feature of the optional device, the identical devices must

8-42 System Upgrade 1. Mount the N8804-001P1 100BASE-TX adapter to the slot with the same number in PCI module #1 and #2, and then start Windows Ser

System Upgrade 8-43 N8803-031F Fibre Channel Controller  Slots to install the board PCI slot Group 1 Group 2 N code Name #1 #2 #3 #1 #2 #3 Remark

8-44 System Upgrade 4. Select [SCSI and RAID controller], and then click [Next]. 5. Do not select a driver listed on the model list. Clic

System Upgrade 8-45 8. A warning message tells that you are about to update a driver. Click [Yes] to continue. The driver will be installed. * Du

8-46 System Upgrade Use StoragePathSavior (when iStorage is connected) or PortDuplexManager (when N8190-110F is connected) to check Fibre Channel Con

System Upgrade 8-47 N8104-84 1000BASE-SX Adapter Consult your sales personnel for details when purchasing this hardware. IMPORTANT: Note the followin

8-48 System Upgrade 2. Build a dual LAN configuration. (See "Setting Dual LAN Configuration" in the separate volume “User’s Guide (Setup).

Chapter 2 General Description This chapter describes what you need to know to use the NEC Express5800/ft series. Refer to this chapter when you want

System Upgrade 8-49 N8104-103 1000BASE-T Adapter Consult your sales personnel for details when purchasing this hardware. IMPORTANT: Note the followin

8-50 System Upgrade 2. Build a dual LAN configuration. (See "Setting Dual LAN Configuration" in the separate volume “User’s Guide (Setup).

System Upgrade 8-51 Supplement Before using backup devices: If any of following backup devices is used for internal SCSI connector of NEC Express5800

8-52 System Upgrade (This page is intentionally left blank.)

Appendix A Specifications NEC Express5800/320Lc NEC Express5800/320Lc-R Item N8800-063F N8800-064F Type Intel® Xeon™ Processor × 1 Clock/second cach

A-2 Specifications (This page is intentionally left blank.)

Appendix B I/O Port Addresses The factory-set I/O port addresses for the server are assigned as follows: Address Chip in Use 00-1F20-212E-2F40-43606

B-2 I/O Port Addresses Address Chip in Use CA4-CA5 CA6-CA-7 CD6 CD7 CF8, CFC CF9 F50-F58h BAR4+00-0F IPMI (SMI interface) IPMI (SCI/SW1 interface) P

2-2 General Description STANDARD FEATURES High performance  Intel® Xeon ™ Processor (2.8 GHz)  High-speed Ethernet interface (1000Mbps/100Mbps/10

General Description 2-3 The NEC Express5800/ft series achieves fault-tolerant high-availability in a space-saving form factor by incorporating redund

2-4 General Description NEC Express5800/ft series mainly provides the following advantages:  Highly fault-tolerant processing and I/O subsystems NE

General Description 2-5  Local and remote management NEC Express5800/ft series uses NEC ESMPRO as a server management tool. This tool uses a GUI th

SYMBOLS USED IN THIS USER'S GUIDE AND WARNING LABELS Attention Indicates a risk of an electric shock. Indicates a risk of an injury due to hea

2-6 General Description HOW THE OPERATING SYSTEM SEES THE CPU MODULES On NEC Express5800/ft series, the CPU modules are redundantly configured but on

General Description 2-7 NAMES AND FUNCTIONS OF COMPONENTS Names and functions of components are shown below: Front View Tower model Rack-mount mo

2-8 General Description 1 Front bezel A door that covers internal components. You can lock it with the included security key. 2 Key slot Insert

General Description 2-9 Front View (inside) Tower model Rack-mount model

2-10 General Description 1 PCI module (for group 1) A module that includes a PCI board and LAN controller. 2 PCI module (for group 2) A module t

General Description 2-11 Rear View CPU module (for Group1)PCI module (for Group2) PCI module (for Group1) CPU module (for Group2)Rack-mount mod

2-12 General Description 1 Serial port A connector Connected to a device that has a serial interface. For maintenance use only. 2 AC inlet B (for

General Description 2-13 CPU Module Group 1 and group 2 have the same configuration. 1 Module handle 2 Cooling fan 3 CPU module board 4 CPU socke

2-14 General Description CPU module board Group 1 and group 2 have the same configuration. 1 Cooling fan connector 2 LED connector 3 Power conne

General Description 2-15 PCI Module Group 1 and group 2 have the same configuration. 1 Cooling fan 2 Power unit 3 AC inlet (in the back) The AC ca

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These l

2-16 General Description PCI module board Group 1 and group 2 have the same configuration. 1 SCSI connector (external) 2 Configuration jumper

General Description 2-17 LEDs This section describes indications and meanings of the LEDs on NEC Express5800/ft series. Refer to pages 2-6 through 2

2-18 General Description LED indications Primary Secondary Description Action Detected a fatal temperature error. If LCD displays some error message,

General Description 2-19 LED indications Primary Secondary Description Action BMC is being dumped. Wait for a while. After a while, the BMC status L

2-20 General Description PCI Module Status LEDs 1/2 Disk Access LED The PCI module has three LEDs. Combined, the three LEDs show the status of the

General Description 2-21 PCI#1 PCI#2 Status LED 2 DISK Access LED Status LED 2 DISK Access LED Description Action Green Green/Off * Amber Green/Off

2-22 General Description (2) Status LED 1 of both PCI modules are red PCI#1 PCI#2 Status LED 2 DISK Access LED Status LED 2 DISK Access LED Descrip

General Description 2-23 PCI#1 PCI#2 Status LED 2 DISK Access LED Status LED 2 DISK Access LED Description Action Green Off Off Off The PCI modu

2-24 General Description CPU Module Status LEDs 1/2 The CPU module has two LEDs. Combined, the two LEDs show the status of CPU modules: See “NAMES AN

General Description 2-25 CPU#1 CPU#2 Status LED1 Status LED2Status LED1 Status LED2Description Action Off Amber Off Off AC power is not supplied

Trademarks NEC EXPRESSBUILDER, NEC ESMPRO, and NEC Express5800/ft series are trademarks of NEC Corporation. Stratus is a registered trademark of Stra

2-26 General Description PCI Board Slot Status LEDs (P1, P2, P3) To show the status of PCI board slots, each PCI module has three status LEDs. LED in

General Description 2-27 TIPS:  When there are many accesses, the access LED will blink frequently. Check if the LED blinks in green when the numb

2-28 General Description BASIC OPERATION This section describes basic operation procedures of NEC Express5800/ft series. Locking and Unlocking the F

General Description 2-29 Rack-mount Model The rack-mount model server is equipped with a detachable front bezel. Detach Follow the steps below to de

2-30 General Description Power ON To power on NEC Express5800/ft series, press the POWER switch located on the front panel. Follow the steps below t

General Description 2-31 Power OFF Follow the steps below to turn off the power. If NEC Express5800/ft series is plugged to a UPS, see manuals inclu

2-32 General Description POST Check POST (power-on self test) is a self-test function stored on the motherboard of NEC Express5800/ft series. When y

General Description 2-33 Flow of POST This section walks you through how POST is performed. 1. When you power on the system, one selected CPU/PCI mo

2-34 General Description 7. Upon completion of POST, the password entry screen appears prior to OS startup. The password entry screen will appear af

General Description 2-35 Floppy Disk Drive A USB floppy disk drive is attached to the main unit. It allows you to read and write (save) data using f

i Notes: (1) No part of this manual may be reproduced in any form without prior written permission of NEC Corporation. (2) The contents of this manu

2-36 General Description Insert/Remove Floppy Disk Before inserting a floppy disk into the drive, make sure that NEC Express5800/ft series is on and

General Description 2-37 Use of Floppy Disk You may need to store important data on floppy disks. Since the floppy disk is a very delicate medium, yo

2-38 General Description CD-ROM Drive NEC Express5800/ft series has a CD-ROM drive on the front panel. It is a device used to read data from a CD-RO

General Description 2-39 Use of CD-ROM Observe the following when you use a CD-ROM on NEC Express5800/ft series:  As for a disk such as a noncomplia

2-40 General Description (This page is intentionally left blank.)

Chapter 3 Windows Setup and Operation This chapter describes setup procedures to make NEC Express5800/ft series ready for use.

3-2 Windows Setup and Operation DISK OPERATIONS NEC Express5800/ft series duplicates disks to secure data by using “Disk Management” or the “Rapid

Windows Setup and Operation 3-3 Disks Operations Using Disk Management Disk Management NEC Express5800/ft series (which does not support the RDR fun

3-4 Windows Setup and Operation The pairs of mirror disks as shown above can be created by selecting hard disks whose target IDs are identical in the

Windows Setup and Operation 3-5 Configuring and Breaking Mirror This section describes the procedures to configure and break the mirror of hard disk

ii ABOUT THIS USER'S GUIDE This User's Guide helps a user to properly setup and use the product. Consult this guide to ensure safety as well

3-6 Windows Setup and Operation 4. Select and right-click a disk, and then execute [Convert to Dynamic Disk…]. On the [Convert to Dynamic Disk] di

Windows Setup and Operation 3-7 IMPORTANT:  Clicking [Add Mirror] displays the [Logical Disk Manager] dialog box, but there is no problem. Click [

3-8 Windows Setup and Operation Confirming if Paired Disks are Mirrored Properly Check the following to confirm that the mirror is configured proper

Windows Setup and Operation 3-9 Breaking mirror Follow the procedures below to break the mirror of volumes. The procedures to break a mirror on C d

3-10 Windows Setup and Operation Importing Data Disks This section describes a procedure to import a data disk using Disk Management. IMPORTANT: If

Windows Setup and Operation 3-11 5. In the [Foreign Disk Volumes] dialog box, check the volumes to import, and click [OK]. 6. The disk impo

3-12 Windows Setup and Operation Extending Data Volume Size This section describes a procedure to extend a volume size using Disk Management. IMP

Windows Setup and Operation 3-13 4. On the [Select Disks] dialog box, enter the amount of space to extend and click [Next]. (In this case, 1500MB is

3-14 Windows Setup and Operation 7. Configure the mirror of the extended volume.

Windows Setup and Operation 3-15 Disk Operations Using the RDR (Rapid Disk Resync) Function RDR (Rapid Disk Resync) Models supporting the RDR functi

iii Additional symbols The following symbols are used throughout this User's Guide in addition to the caution symbols describe at the beginning.

3-16 Windows Setup and Operation 5. The disks which RDR has been set can only be used in the system with the ft control software ver.3.0 or later. 6

Windows Setup and Operation 3-17 created by RDR. On the models supporting RDR, right-click a disk on the tree to display the menu for setting RDR. By

3-18 Windows Setup and Operation 3. Start [RDR Utility]. IMPORTANT:  If the inserted disk does not appear on the tree, from the menu of [RDR Utili

Windows Setup and Operation 3-19 5. Insert a disk to set duplex configuration into the corresponding slot. (In this example, a disk is inserted in

3-20 Windows Setup and Operation  If the system is rebooted during synchronization, the process cannot be completed. Do not restart the system unti

Windows Setup and Operation 3-21 Removing duplex configuration of RDR disks This section describes how to remove duplex configuration from the disk

3-22 Windows Setup and Operation 5. Remove the RDR setting from the disk in the corresponding slot (the Slot 2 of the Group2) in the same manner.

Windows Setup and Operation 3-23 4. When [Op State: State] becomes [Duplex], the resynchronization is completed. Verifying RDR disks Follow the s

3-24 Windows Setup and Operation Replacing Failed Hard Disk Drives Follow the procedure below to locate and replace the failed hard disk. The failed

Windows Setup and Operation 3-25 Procedures to Replace Failed Disks Models that do not support the RDR function When a failure occurs on a disk mirr