NEC Express5800/340Hb-R Guia do Utilizador

N8800-047F/073F NEC Express5800/340Hb-R User's Guide 1st Edition 3-2005 856-125126-901-A

iv CONTENTS PREFACE... i ABOU

3-24 Windows Setup and Operation 4. When [Op State: State] becomes [Duplex], the resynchronization is completed. [Resynchronization without spe

Windows Setup and Operation 3-25 Replacing Failed Hard Disk Drives Follow the procedure below to locate and replace the failed hard disk. The fail

3-26 Windows Setup and Operation Procedures to Replace Failed Disks Models that do not support the RDR function When a failure occurs on a disk mi

Windows Setup and Operation 3-27 4. Right-click a volume that has “!”, and remove mirror. 5. After checking to see the “Missing” disk

3-28 Windows Setup and Operation 7. Similarly, delete the other [Missing] disk. 8. Insert new disks. They will appear

Windows Setup and Operation 3-29 9. Select and right-click a disk, and then select [Convert to Dynamic Disk]. IMPORTANT: If [Foreign] appear

3-30 Windows Setup and Operation 10. Open the disk’s properties to check the target IDs. In the following figures, disks are configured as: Disk 1

Windows Setup and Operation 3-31 11. Make a mirror setting of Disks 1 and 4. Right-click volume (E) on the Disk 4 and select [Add Mirror].

3-32 Windows Setup and Operation Models supporting the RDR function This section explains the procedure for replacing a disk which is duplexed by t

Windows Setup and Operation 3-33 CHANGE DRIVE LETTER To add, change or delete drive letters, follow the steps below. Before making any changes, t

v Power-On Self Test (POST) ... 2-32 Floppy Disk Drive...

3-34 Windows Setup and Operation DUAL LAN CONFIGURATION The NEC Express5800/ft series builds a dual LAN configuration by using "Stratus emb-82

Windows Setup and Operation 3-35 [Team #1: Adaptive Fault Tolerance Mode] is added to Network Component Tree. 3. Select [Stratus emb-82559 10

3-36 Windows Setup and Operation 6. Click [OK]. The [Intel(R)PROSet II] dialog box closes after a while, and the settings become effective. IMPOR

Windows Setup and Operation 3-37 Removing dual LAN TIPS: To set dual LAN configuration, log on as "Administrator" or a member of the grou

3-38 Windows Setup and Operation <For on-board > - Stratus emb-82559 10/100 Enet Adapter - Stratus emb-82544GC Copper Gigabit Adapter <

Windows Setup and Operation 3-39 4. Click the [OK] button on the [Intel PROSet II] dialog box, close it, and make a setup effective. The dual LAN

3-40 Windows Setup and Operation CHECK THE DUPLICATING OPERATION OF MODULES This section describes how to check if the system runs properly after s

Windows Setup and Operation 3-41 3. Stop the operation of a PCI module using the ft server utility. Select [Start] - [All Programs] - [NEC ESMPR

3-42 Windows Setup and Operation IMPORTANT: If BrightStor ARCserve 2000 or Backup Exec is installed, the tape will not be recognized due to the fai

Windows Setup and Operation 3-43 Evaluate Start and Stop of CPU Modules This section describes how to confirm the continuous system operation after

vi Chapter 6 Maintenance... 6-1 DAILY MAINTENANCE...

3-44 Windows Setup and Operation When you stop the operation of a CPU module, the indications of the status LEDs change as follows. Below denotes t

Windows Setup and Operation 3-45 Evaluate Start and Stop of Expansion PCI Modules This section describes how to confirm the continuous system opera

3-46 Windows Setup and Operation change as follows. Below denotes that the only one expansion PCI module is operating. [Indications of status LE

Windows Setup and Operation 3-47 NEC Express5800/ft series SERVICE PROGRAM CONFIGURATION NEC Express5800/ft series achieves the duplex system usi

3-48 Windows Setup and Operation (This page is intentionally left blank.)

Chapter 4 System Configuration This chapter describes Basic Input Output System (BIOS) configuration. When you install the server for the first time

4-2 System Configuration SYSTEM BIOS ~ SETUP ~ The SETUP utility is provided to make basic hardware configuration for the server. This utility is pre

System Configuration 4-3 Starting SETUP Utility Powering on the server starts POST (Power On Self-Test) and displays its check results. If the NEC lo

4-4 System Configuration Description of On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions

System Configuration 4-5 Menu and Parameter Descriptions The SETUP utility has the following six major menus:  Main  Advanced  Stratus  Secur

vii N8104-103 1000BASE-T Adapter ... 8-25 Supplement...

4-6 System Configuration Available options in the Main and descriptions are listed below. Option Parameter Description Your Setting System Time HH:

System Configuration 4-7 Keyboard Features Select "Keyboard Features" on the Main menu to display the following screen. See the table belo

4-8 System Configuration Advanced Move the cursor onto "Advanced" to display the Advanced menu. Select an option with the "►" m

System Configuration 4-9 Peripheral Configuration Select "Peripheral Configuration" on the Advanced menu to display the following screen.

4-10 System Configuration Console Redirection Select "Console Redirection" on the Advanced menu to display the following screen. See the t

System Configuration 4-11 Stratus Move the cursor onto "Stratus" to display the Stratus menu. The Stratus menu screen contains no options

4-12 System Configuration ft Memory Select "ft Memory" on the Stratus menu and press Enter to display the following screen. See the table

System Configuration 4-13 Monitoring Configuration Select "Monitoring Configuration" on the Stratus menu to display the following screen.

4-14 System Configuration Option Parameter Description Your Setting Boot Monitoring Time-out Period 1 - [10] - 20Specify the boot monitoring time-ou

System Configuration 4-15 PCI OPROM hot key setup Select "PCI OPROM hot key setup" on the Stratus menu to display the following screen. Se

viii (This page is intentionally left blank.)

4-16 System Configuration Security Move the cursor onto "Security" to display the Security menu. Select "Set Supervisor Password"

System Configuration 4-17 See the table below for setup options on the screen. Option Parameter Description Your Setting Set Supervisor Password Up

4-18 System Configuration Boot Move the cursor onto "Boot" to display the Boot menu. The server searches for the boot device according to t

System Configuration 4-19 Exit Move the cursor onto "Exit" to display the Exit menu. The following describes each option on the Exit menu.

4-20 System Configuration  Get Default Value Select this option to restore all default values of the SETUP utility. The following screen appears:

System Configuration 4-21 SCSI BIOS ∼ Fast!UTIL ∼ For several settings of the SCSI controller, the SCSI BIOS utility "Fast!UTIL" is used. T

4-22 System Configuration Start The procedure of starting Fast!UTIL is described below. Notes Note the following before starting Fast!UTIL.  Setti

System Configuration 4-23 Start Procedure Start Fast!UTIL in the procedure below: 1. Turn on the power of the server. The start message appears on a

4-24 System Configuration 4. Select the proper adapter. IMPORTANT: The adapter "QLA12160 Ultra3 2400" is used for built-in hard disk. High

System Configuration 4-25 Configuration Settings If you select "Configuration Settings" from the "Fast!UTIL Options" menu, the sc

Chapter 1 Precautions for Use This chapter includes information necessary for proper and safe operation of the server.

4-26 System Configuration SCSI Device Settings If you put the cursor on "SCSI Device Settings" with keyboard cursors (↓ and ↑) in the "

System Configuration 4-27 SCSI Bus Settings If you put the cursor on "SCSI Bus Settings" with keyboard cursors (↓ and ↑) in the "Confi

4-28 System Configuration Autoconfigure SCSI Device If you put the cursor on "Autoconfigure SCSI Device" with keyboard cursors (↓ and ↑) in

System Configuration 4-29 Selectable Boot Settings If you put the cursor on "Selectable Boot Settings" with keyboard cursors (↓ and ↑) in t

4-30 System Configuration Scan SCSI Bus If you select "Scan SCSI Bus" from the "Fast!UTIL Options" menu, the list of devices conn

System Configuration 4-31 Exit Fast!UTIL ∼ Termination and Storage of Fast!UTIL ∼ After modifying the settings, press Esc several times to display th

4-32 System Configuration RESET AND FORCED SHUTDOWN Read this section if your server does not operate as expected, or if you want to resume all setup

System Configuration 4-33 Clear CMOS / Password (Configuring Motherboard Jumpers) With the pre-installed SETUP utility, you can set desired passwords

4-34 System Configuration (This page is intentionally left blank.)

Chapter 5 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER CD-ROM that comes with your server and to install t

1-2 Precautions for Use WARNING LABELS Warning labels are placed in certain parts of the system so that the user stays alert to possible risks (Do no

5-2 Installing and Using Utilities NEC EXPRESSBUILDER The NEC EXPRESSBUILDER, integrated setup software, can automatically detect the hardware conn

Installing and Using Utilities 5-3  Inserting NEC EXPRESSBUILDER CD-ROM after Windows startup The "Master Control Menu" (see figure below

5-4 Installing and Using Utilities NEC EXPRESSBUILDER Top Menu The NEC EXPRESSBUILDER top menu is used for the setup of hardware and the setup and

Installing and Using Utilities 5-5 Setup The setup program is exclusively used for your server to perform automatic setup operations within the range

5-6 Installing and Using Utilities Tools The Tools Menu is used to run the system diagnosis program or create the support disks. The items in the T

Installing and Using Utilities 5-7 Master Control Menu The Master Control Menu is used to:  Read documentation,  Install the management software,

5-8 Installing and Using Utilities NEC ESMPRO Agent AND Manager NEC Express5800/ft series system management applications "NEC ESMPRO Manager&q

Installing and Using Utilities 5-9  Effects of using NEC ESMPRO Manager and NEC ESMPRO Agent NEC ESMPRO Manager and NEC ESMPRO Agent have sufficien

5-10 Installing and Using Utilities Detection of Server Fault NEC ESMPRO Manager and NEC ESMPRO Agent detect errors causing faults to occur at an ear

Installing and Using Utilities 5-11 Management of Server Operation Status NEC ESMPRO Agent manages and monitors a variety of components installed in

Precautions for Use 1-3 Label A Label B Label C Label D

5-12 Installing and Using Utilities Monitoring (Management) of NEC Express5800/ft series NEC Express5800/ft series is a fault tolerant system. It can

Installing and Using Utilities 5-13

5-14 Installing and Using Utilities Collective Management of Distributed Servers The excellent GUI provided by NEC ESMPRO Manager allows servers on a

Installing and Using Utilities 5-15  Data Viewer The data viewer indicates the server source configuration information in the Explorer format. In a

5-16 Installing and Using Utilities NEC ESMPRO Agent NEC ESMPRO Agent is a utility which acts as an agent (proxy) between NEC Express5800/ft series a

Installing and Using Utilities 5-17 Device name Device ID PCI module 2 PCI slot 1 on PCI module 2 PCI slot 2 on PCI module 2 PCI slot 3 on PCI modul

5-18 Installing and Using Utilities Supplement Note the followings when using NEC ESMPRO Agent. Application log registered when system starting  S

Installing and Using Utilities 5-19 CPU Installation Location If you select [ESMPRO] – [Hardware] – [CPU] in standard configuration with two CPUs, th

5-20 Installing and Using Utilities Status Color after Mounting a Hard Disk Drive When creating a new mirror, the status of the hard disk and its upp

Installing and Using Utilities 5-21 LAN Monitoring Threshold Because the NEC Express5800/ft series detects hardware faults on the network in the driv

1-4 Precautions for Use CPU Module The figures below show locations of the labels on CPU module: Label BLabel CLabel A Label ALabel B Label C

5-22 Installing and Using Utilities Change of SNMP Community If the security setting of the SNMP Service of a system, where the NEC ESMPRO Agent is i

Installing and Using Utilities 5-23 Connection with Hard Disk Drive The preventive hard disk drive maintenance function may not work properly when a

5-24 Installing and Using Utilities When [FTServer] Tree Appears on Date Viewer in an Incorrect Manner If you open a Data Viewer immediately after th

Installing and Using Utilities 5-25 NEC ESMPRO Manager To monitor and manage a computer, on which NEC ESMPRO Agent is installed, with a management PC

5-26 Installing and Using Utilities Monitoring CPU Module To monitor the CPU modules and the components on the CPU module, see the [CPU Module] tree.

Installing and Using Utilities 5-27  Update Allows the device identification information of the CPU modules to be viewed and BIOS of the CPU module

5-28 Installing and Using Utilities  DIMM Allows the information of DIMM on the CPU modules to be viewed.

Installing and Using Utilities 5-29 Monitoring PCI Module To monitor the PCI modules (including expansion PCI modules) and the components on the PCI

5-30 Installing and Using Utilities  Maintenance Allows the start/stop, MTBF information clear, and diagnosis of the PCI modules to be provided. Se

Installing and Using Utilities 5-31 Monitoring PCI Slots and Devices on PCI Module To monitor the PCI slots and devices on the PCI modules (including

Precautions for Use 1-5 PCI Module The figures below show locations of the labels on PCI module: External ViewLabel BLabel AInternal ViewLabel C

5-32 Installing and Using Utilities  PCI Device – General Allows the information of devices on the PCI slot to be viewed.  PCI Device – Detail

Installing and Using Utilities 5-33  PCI Bridge – General Allows the information of bridges on the PCI bus to be viewed  PCI Bridge – Bus Allows

5-34 Installing and Using Utilities  PCI Bridge – Detail Allows the detailed information of a bridge on the PCI bus to be viewed.

Installing and Using Utilities 5-35 Monitoring SCSI Enclosure To monitor the SCSI enclosure, see the [SCSI enclosure] tree. To see the information on

5-36 Installing and Using Utilities  Maintenance Allows the MTBF information of the SCSI adapter to be viewed or cleared. See "Maintenance of

Installing and Using Utilities 5-37  Electronics – General Allows the configuration and other information of the SCSI enclosure electronics to be v

5-38 Installing and Using Utilities  SCSI Slot – General Allows the configuration and other information of the SCSI slot to be viewed. IMPORTANT: Y

Installing and Using Utilities 5-39 Monitoring Mirror Disk To monitor the mirror disk components, see the [Mirror Disk] tree. To view information on

5-40 Installing and Using Utilities Monitoring Hard Disk To monitor the hard disks and detect disk failures at an early stage, use the NEC ESMPRO Man

Installing and Using Utilities 5-41 2. Confirmation of mirror status To check the redundancy status of the failed mirror disk, open [Mirror Disk] sc

PROPRIETARY NOTICE AND LIABILITY DISCLAIMER The information disclosed in this document, including all designs and related materials, is the valuable

1-6 Precautions for Use Label ALabel BLabel C

5-42 Installing and Using Utilities IMPORTANT: The Mirror Disk screen shows a pair of hard disks constructing mirroring as a mirror. Note that when m

Installing and Using Utilities 5-43 3. Recovery from a hard disk failure If a hard disk breaks, the broken disk must be replaced immediately. This s

5-44 Installing and Using Utilities IMPORTANT: The status color of the SCSI slot differs depending on the connection of mirrored hard disks:  If on

Installing and Using Utilities 5-45 When the hard disk is connected, SCSI Slot changes the status to "Normal". [SCSI Slot] → [General] Als

5-46 Installing and Using Utilities Maintenance of NEC Express5800/ft series NEC Express5800/ft series maintenance can be done in two ways; one is to

Installing and Using Utilities 5-47 The table below shows the component-specific maintenance functions executable from NEC ESMPRO. Dump acquisition D

5-48 Installing and Using Utilities Start and Stop of Components To start or stop a component with NEC ESMPRO Manager, use the [Maintenance] tree of

Installing and Using Utilities 5-49 Procedure in NEC ESMPRO Manager Start 1. Select the target component in the [FTServer] tree. 2. Check the curre

5-50 Installing and Using Utilities Sample screen of NEC ESMPRO Manager 2 [Maintenance] screen of CPU module [CPU Module] – [CPU Module] - [Maintena

Installing and Using Utilities 5-51 Procedure in the ft server utility Start 1. Select the target component by using the ft server utility. 2. Chec

Precautions for Use 1-7 Expansion PCI Module The figure below shows locations of the labels on expansion PCI module: External ViewLabel BLabel AInte

5-52 Installing and Using Utilities Check and Clear of MTBF Information The MTBF information of a component can be viewed or cleared (initialized). N

Installing and Using Utilities 5-53 MTBF clear Component Remote Local SCSI Enclosure To start the module/component forcibly after replacing a module

5-54 Installing and Using Utilities Procedure in the ft server utility Perform the procedure below before replacement of a component. 1. Select the

Installing and Using Utilities 5-55 Diagnostics The NEC Express5800/ft series provides the self-check diagnosis function for some components. If a fa

5-56 Installing and Using Utilities Procedure in NEC ESMPRO Manager 1. Select the target component in the [FTServer] tree. 2. Check the current sta

Installing and Using Utilities 5-57 Procedure in the ft server utility 1. Select the target component by using the ft server utility. 2. Check the

5-58 Installing and Using Utilities Firmware Update NEC Express5800/ft series can update firmware (including BIOS) if some hardware components operat

Installing and Using Utilities 5-59 Procedure in NEC ESMPRO Manager 1. Save the image data of the update firmware in an arbitrary directory of the N

5-60 Installing and Using Utilities 6. After the BIOS for a single CPU module is completed, click the [Jump Switch] button. The module completely up

Installing and Using Utilities 5-61 Procedure in ft server utility 1. Save the image data of the update firmware in a desired directory of the NEC E

1-8 Precautions for Use Label ALabel BLabel C

5-62 Installing and Using Utilities 7. After the BIOS for a single CPU module is completed, click the [Jump Switch] button. The module completely up

Installing and Using Utilities 5-63 Dump Collection To collect the dump file with NEC ESMPRO Manager, use [CPU Module] →[Maintenance] tree in the dat

5-64 Installing and Using Utilities Procedure in NEC ESMPRO Manager The [Dump] button of NEC ESMPRO Manager performs the function of "saving dum

Installing and Using Utilities 5-65 Procedure in ft server utility 1. Select the target CPU module by using the ft server utility. 2. Check the cur

5-66 Installing and Using Utilities SCSI Bus Reset The SCSI bus can be reset. Select [FTServer] tree→[PCI Module]→[SCSI adapter]→[SCSI bus] screens w

Installing and Using Utilities 5-67 Setup of Preventive Disk Maintenance In this section, the preventive disk maintenance (S.M.A.R.T.) is configured.

5-68 Installing and Using Utilities Setup of System Operation The following properties can be set as the operation setup of the whole system.  Quic

Installing and Using Utilities 5-69 Configure the system settings using the ft server utility in the following procedure. The system cannot be config

5-70 Installing and Using Utilities Refresh of View based on State Change Alert Setting A new function is supported so that NEC ESMPRO Manager window

Installing and Using Utilities 5-71 BMC Firmware Update The firmware of the BMC on the PCI module can be updated. The BMC firmware can be updated by

Precautions for Use 1-9 PRECAUTIONS FOR SAFETY This section provides precautions for using the server safely. Read this section carefully to ensure p

5-72 Installing and Using Utilities 2. Enter the location to store the new firmware, and click [Activate]. [Confirmation] dialog box appears. 3. C

Installing and Using Utilities 5-73 SMM Firmware Update The firmware of the SMM on the PCI module can be updated. The SMM firmware can be updated by

5-74 Installing and Using Utilities Procedure of Update from ft server utility Update the firmware in the following procedure. 1. Click [Firmware] →

Chapter 6 Maintenance This chapter describes the daily maintenance of NEC Express5800/ft series and precautions when relocating or storing the server

6-2 Maintenance DAILY MAINTENANCE To use your NEC Express5800/ft series in best condition, check and maintain regularly as described below. If an err

Maintenance 6-3 Checking STATUS LEDs Check the LED indication on the front of the NEC Express5800/ft series or on hard disks installed in 3.5-inch ha

6-4 Maintenance Cleaning Clean the server on a regular basis to keep the server in a good shape. WARNING Observe the following instructions to use

Maintenance 6-5 Cleaning the Keyboard and Mouse IMPORTANT: A keyboard and a mouse use USB interface. Therefore it is not necessary to power off the s

6-6 Maintenance Cleaning CD-ROM A dusty CD-ROM or dust-accumulated tray causes the device to fail to read data correctly. Follow the procedure below

Maintenance 6-7 SYSTEM DIAGNOSTICS (CONSUMER) The System Diagnostics (Consumer) runs several tests on the server. Select [Tools] → [System Diagnostic

1-10 Precautions for Use CAUTION Prevent water or foreign objects from getting into the equipment. Do not let water or foreign objects (e.g., p

6-8 Maintenance 6. Select [System Diagnostics] and then select [System Diagnostics (Consumer)]. CURSOR: Select Window ENTER: View Window P: Log

Maintenance 6-9 OFF-LINE MAINTENANCE UTILITY The Off-line Maintenance Utility is not included in your NEC EXPRESSBUILDER CD-ROM.

6-10 Maintenance RELOCATING/STORING THE NEC Express5800/ft series Follow the procedure below to relocate or store the server. (Users should not attem

Maintenance 6-11 8. Protect the server with the shock-absorbing materials, and pack it securely. IMPORTANT: Check and adjust the system clock befor

6-12 Maintenance (This page is intentionally left blank.)

Chapter 7 Troubleshooting If the product does not work properly, see this chapter before deciding that it is a breakdown.

7-2 Troubleshooting TO LOCATE THE ERRORS Use NEC ESMPRO to monitor the occurrence of fault during the system operation. Especially take note on wheth

Troubleshooting 7-3 ERROR MESSAGES If the NEC Express5800/ft series enters the abnormal state, the error is posted by various means. This section exp

7-4 Troubleshooting Windows Server 2003, Enterprise Edition Error Messages If a fatal error (e.g., a STOP or system error) occurs after Windows Serve

Troubleshooting 7-5 Server Management Application Error Message If the server management tool such as NEC ESMPRO Agent, NEC ESMPRO Manager, or GAMSer

Precautions for Use 1-11 Use of Power Supply and Power Cord WARNING Do not handle a power plug with a wet hand. Do not plug/unplug a power cord w

7-6 Troubleshooting SOLVING PROBLEMS When the server fails to operate as expected, see the following to find out your problem and follow the given in

Troubleshooting 7-7 "Display Settings" on the bottom-right of the window: → Select [Control Panel] – [Display] - [Settings] tab, and chang

7-8 Troubleshooting Fail to access to internal or external devices:  Are cables properly connected? → Make sure that the interface cables and power

Troubleshooting 7-9 The keyboard or mouse fails to operate:  Is the cable properly connected? → Make sure that the cable is connected to the correc

7-10 Troubleshooting Fail to access to the CD-ROM:  Is the CD-ROM properly set in the CD-ROM drive tray? → The tray is provided with a holder to se

Troubleshooting 7-11 The system does not operate according to the configured settings of "Automatic Restart" at the occurrence of error. →

7-12 Troubleshooting Perflib-related logs are recorded in the application event log when system starting: → When system is starting, Perflib log may

Troubleshooting 7-13 Event ID: 16 Description: Team #X: The last adapter has lost link. Network connection has been lost.” “Source: iANSMiniport

7-14 Troubleshooting Failure in CPU module duplication and the following event is logged: → If the simultaneous replacement of the CPU and PCI modul

Troubleshooting 7-15 "Stratus Fault Tolerant Virtual 69000 Video" is displayed on "Remove Hardware" dialog box: → If you double-

1-12 Precautions for Use Installation, Relocation, Storage and Connection WARNING Disconnect the power cord(s) before installing or removing the eq

7-16 Troubleshooting CPU load ratio of SNMP Service (snmp.exe) increases: → While monitoring the server from NEC ESMPRO Manager, the CPU load ratio

Troubleshooting 7-17 Disk Management displays disks that cannot be used: → Follow the instruction below: Disk status Description Action When

7-18 Troubleshooting Memory dump (debug information) cannot be collected at a failure occurrence:  Is there enough space at memory dump (debug inf

Troubleshooting 7-19 Problems with NEC EXPRESSBUILDER When the server is not booted from the NEC EXPRESSBUILDER CD-ROM, check the following:  Did yo

7-20 Troubleshooting Problems with Master Control Menu Failed to read online documentation  Is Adobe Acrobat Reader installed properly? → A par

Troubleshooting 7-21 Problems with NEC ESMPRO NEC ESMPRO Manager → See Chapter 5. See also online document in NEC EXPRESSBUILDER CD-ROM for troubles

7-22 Troubleshooting 3. Click [OK] to terminate the operation. To allow NEC ESMPRO Agent to receive SNMP packets sent from NEC ESMPRO Manager, set t

Troubleshooting 7-23 Clicking the [No] button does not cause the tree to be reconstructed in the data viewer. If so, the information in the data view

7-24 Troubleshooting This cannot indicate whether the NEC ESMPRO Agent machine is shut down or entered into the sleep state. Keep these in mind when

Troubleshooting 7-25 7. Confirm that "ESMCommonService" is active and close the [Service] and [Control Panel]. Change the thresho

Precautions for Use 1-13 Cleaning and Handling of Internal Devices WARNING Do not disassemble, repair, or alter the server. Unless described here

7-26 Troubleshooting [ft Server] Tree Appears on Date Viewer in an Incorrect Manner: → If you open a Data Viewer immediately after the system starts

Troubleshooting 7-27 A modular state is displayed as "fault": → PCI modules, SCSI adapters, SCSI buses, and modules under the SCSI enclosu

7-28 Troubleshooting The information on the hard disk drive in the Disk Expansion Unit is not displayed correctly. → When the Disk Expansion Unit is

Troubleshooting 7-29 COLLECTION OF TROUBLE LOGS In the event of trouble, you can get information in the procedures described below: IMPORTANT:  Yo

7-30 Troubleshooting Collection of Event Logs Collect the logs of various events that have occurred in the NEC Express5800/ft series. IMPORTANT: If a

Troubleshooting 7-31 Collection of Configuration Information Collect information such as the hardware configuration and internal setting information

7-32 Troubleshooting COLLECTION OF THE MEMORY DUMP If a failure occurs, the memory data should be dumped to acquire the required information. If you

Troubleshooting 7-33 Saving Dump Files Press the DUMP switch to save the dump file when an error occurs. Insert a metal pin (a straightened large pap

7-34 Troubleshooting (This page is intentionally left blank.)

Chapter 8 Option This chapter describes option devices available and procedures to add options and replace failed components. IMPORTANT:  Optional

1-14 Precautions for Use During Operation CAUTION Do not pull out a device during operation. Do not pull out or remove a device while it works. T

8-2 Option SAFETY PRECAUTIONS Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following

Option 8-3 ANTI-STATIC MEASURES The server contains electronic components sensitive to static electricity. Avoid failures caused by static electricit

8-4 Option PREPARING YOUR SYSTEM FOR UPGRADE Note the followings, when installing or replacing devices, to improve the performance of NEC Express5800

Option 8-5 OPTIONS The following table lists options available for NEC Express5800/ft series. Any other options not described in this table are maint

8-6 Option 3.5-INCH HARD DISK DRIVE The 3.5-inch hard disk drive bay in front of the server contains six slots in which hard disks with the SCA2 inte

Option 8-7 NOTES:  POWER LED is on to indicate that it is the primary module.  The module that you plug in first will be the primary module. Yo

8-8 Option Installing 3.5-inch Hard Disk Drive Follow the procedure below to install the hard disk. A hard disk may be installed in another slot in t

Option 8-9 6. Unlock the hard disk drive to be added. 7. Firmly hold the handle of the hard disk to install and insert the hard disk into the slot

8-10 Option 8. Slowly close the lever. When the lever is locked, you will hear a click sound. IMPORTANT: Be careful not to pinch your finger(s) betw

Option 8-11 Removing 3.5-inch Hard Disk Drive Follow the procedure below to remove the hard disk. IMPORTANT:  Make sure to read "Anti-static

Precautions for Use 1-15 Rack-mount Model WARNING Do not use the equipment in an unsuitable place. Do not install a server rack in an unsuitable

8-12 Option Replacing 3.5-inch Hard Disk Drive Follow the procedure below to remove the failed hard disk. If the hard disk fails, it should be replac

Option 8-13 PROCESSOR Install a CPU in a CPU socket on the CPU module that is to be installed in the NEC Express5800/ft series. The CPU module has fo

8-14 Option DIMM Install DIMMs (Dual Inline Memory Module) in DIMM sockets on the CPU module that is to be installed in the NEC Express5800/ft series

Option 8-15 PCI BOARD PCI module and expansion PCI module can contain three PCI boards. The PCI slot #1 of the upper two PCI modules contains a facto

8-16 Option SETUP OF OPTIONAL PCI BOARD IMPORTANT:  NEC recommends that you request a maintenance engineer of your service representative having t

Option 8-17 N8804-001P1 100BASE-TX Adapter Set Slots to install the board IMPORTANT: Note the following about this product: For LAN cable’s connect

8-18 Option 2. Build a dual LAN configuration. (See "Set Dual LAN Configuration" in the separate volume of User’s Guide (Setup).) IMPORTAN

Option 8-19 N8803-031F Fibre Channel Controller Slots to install the board PCI slot for PCI module PCI slot for expansion PCI module Group 1 Group 2

8-20 Option 4. Select [SCSI and RAID controllers], and then click [Next]. 5. Do not select a driver listed on the model list. Click [Have Disk…]

Option 8-21 8. A warning message tells that you are about to update a driver. Click [Yes] to continue. The driver will be installed. * During th

Keep this User's Guide handy for quick reference when necessary. SAFETY INDICATIONS To use NEC Express5800 Series safely, follow the instruction

1-16 Precautions for Use CAUTION Do not leave two or more devices pulled out from the rack. If you pull out two or more devices the rack may fall

8-22 Option 10. Select [Control Panel] – [Administrative Tools]- [Computer Management] – [Device Manager], and confirm that there are as many [Qlogi

Option 8-23 N8104-84 1000BASE-SX Adapter Consult your sales personnel for details when purchasing this hardware. IMPORTANT: Note the following about

8-24 Option 1. Mount the N8104-84 adapter to the slot with the same number in PCI module or expansion PCI module, and then start the Windows Server

Option 8-25 N8104-103 1000BASE-T Adapter Consult your sales personnel for details when purchasing this hardware. IMPORTANT: Note the following about

8-26 Option 1. Mount the N8104-103 adapter to the slot with the same number in PCI module or expansion PCI module, and then start the Windows Server

Option 8-27 Supplement Before using backup devices: If any of following backup devices is used for internal SCSI connector of NEC Express5800/ft seri

8-28 Option (This page is intentionally left blank.)

Appendix A Specifications NEC Express5800/340Hb-R Item N8800-047F N8800-073F Type Intel® Xeon™ Processor MP Clock/L3 cache 2.80GHz/2MB 3.00GHz/4MB

A-2 Specifications *1: A factory-installed 18.1GB hard disk drive in slot #1 cannot be replaced. Use the factory-set configuration. Modifications to

Appendix B IRQ and I/O Port Address The factory-set interrupt requests and I/O port addresses are listed below. Interrupt Request The factory-set IR

Precautions for Use 1-17 For Proper Operation Observe the following instructions for successful operation of the server. Failure to observe them coul

B-2 IRQ and I/O Port Address I/O Port Address The factory-set I/O port addresses for the server are assigned as follows: Address Device 0x00000000

IRQ and I/O Port Address B-3 Address Device 0x000003C0 – 0x000003DF Stratus Fault Tolerant PCI to PCI bridge 0x000003C0 – 0x000003DF VGA Display

B-4 IRQ and I/O Port Address (This page is intentionally left blank.)

1-18 Precautions for Use  It is recommended to use NEC's genuine option products. Some competitors’ products are compatible with this server.

Precautions for Use 1-19 TRANSFER TO THIRD PARTY When you transfer (or sell) the product or its included items, you must observe the following: Serv

1-20 Precautions for Use DISPOSAL OF EQUIPMENT AND CONSUMABLES  When you dispose of the main unit, hard disk drive, floppy disks, CD-ROMs, optional

Precautions for Use 1-21 IF SYSTEM TROUBLE IS SUSPECTED Before sending the equipment for repair, try the following: 1. Check if its power cord and c

1-22 Precautions for Use Advice for Your Health Prolonged use of a computer may affect your health. Keep in mind the following to reduce stresses o

Chapter 2 General Description This chapter describes what you need to know to use the NEC Express5800/ft series. Refer to this chapter when you want

2-2 General Description STANDARD FEATURES High performance ・ Intel® Xeon™ Processor MP ・ High-speed Ethernet interface (1000Mbps/100Mbps/10Mbps s

General Description 2-3 The NEC Express5800/ft series achieves fault-tolerant high-availability in a space-saving form factor by incorporating redund

SYMBOLS USED IN THIS USER'S GUIDE AND WARNING LABELS Attention Indicates a risk of an electric shock. Indicates a risk of an injury due to hea

2-4 General Description NEC Express5800/ft series mainly provides the following advantages:  Highly fault-tolerant processing and I/O subsystems NE

General Description 2-5  Local and remote management NEC Express5800/ft series uses NEC ESMPRO as a server management tool. This tool uses a GUI th

2-6 General Description HOW THE OPERATING SYSTEM SEES THE CPU MODULES On NEC Express5800/ft series, the CPU modules are redundantly configured but on

General Description 2-7 NAMES AND FUNCTIONS OF COMPONENTS Names and functions of components are shown below: Front View (with Front Bezel Removed)

2-8 General Description 1 PCI module 10 (for group 1) A module that includes a PCI board, LAN controller, SCSI controller, and SMM board. 2 PCI mo

General Description 2-9 Rear View 7 8 9 10 11 12 13 14 15 1622 21 20 19 1822 21 20 19 18171 PCI module 10 (for Group 1) 2 PCI module 11 (for Grou

2-10 General Description 1 Serial port 1 (A) connector Connected to a device that has a serial interface. For maintenance use only. 2 Serial port

General Description 2-11 CPU Module 1 2 3456 Group 1 and group 2 have the same configuration. 1 Power unit 2 CPU module board 3 DIMM 4 CPU (pro

2-12 General Description PCI Module 12 346 76 8 5 Group 1 and group 2 have the same configuration. 1 Power unit 2 AC inlet (in the rear) 3 Backp

General Description 2-13 CD- ROM Drive 1 2 3 1 Access LED An LED that stays on while the loaded CD-ROM is accessed. 2 CD tray eject button A

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These

2-14 General Description Expansion PCI Module 12346 6 5 1 Power unit 2 AC inlet (in the rear) 3 Backpanel connector (in the rear) 4 PCI board slo

General Description 2-15 Chassis Board Layout Clock board Interface boardBack panel

2-16 General Description LEDs This section describes indications and meanings of the LEDs on NEC Express5800/ft series. POWER LED The POWER switch

General Description 2-17 PCI Module Status LED FRONT POWER LED Hard Disk Drive LED BMC Status LED Disk Access LED PCI Module Status LED REAR LAN

2-18 General Description BMC Status LED The BMC Status LED indicates the status of the Baseboard Management Controller (BMC) installed on NEC Express

General Description 2-19 PCI Module Status LEDs (1 and 2) Disk Access LED The PCI module has three LEDs. Combined, the three LEDs show the status of

2-20 General Description PCI#1 PCI#2 Status LED 2 DISK Access LED Status LED 2DISK Access LED Description Action Green Green/Off * Amber Green/Off *

General Description 2-21 (2) Status LED 1 of both PCI modules are red PCI#1 PCI#2 Status LED 2 DISK AccessLEDStatus LED 2 DISK Access LED Descripti

2-22 General Description PCI#1 PCI#2 Status LED 2 DISK Access LED Status LED 2DISK Access LED Description Action Green Off Off Off The PCI modul

General Description 2-23 DISK LED A DISK LED shows the status of a hard disk that is mounted in a slot of the 3.5-inch hard disk drive bay. Combined,

Trademarks NEC EXPRESSBUILDER, NEC ESMPRO, and NEC Express5800/ft series are trademarks of NEC Corporation. Stratus is a registered trademark of Stra

2-24 General Description PCI Slot Status LED The PCI module has three PCI Slot Status LEDs to indicate the status of PCI slot. The expansion PCI modu

General Description 2-25 SMM Board Status LED SMM Board Status LED indicates the status of SMM board. Red Amber / Green Status / Action On Off The

2-26 General Description Expansion PCI Module Status LED Expansion PCI Module Status LED Expansion PCI Module Status LEDPCI Slot Status LED (SLOT

General Description 2-27 PCI Slot Status LEDs To show the status of PCI board slots, each PCI module has three status LEDs. LED Status / Action Red (

2-28 General Description BASIC OPERATION This section explains the basic operation of the NEC Express5800/ft series. Installing/Removing the Front B

General Description 2-29 Removal 1. If the rack has a front door, open the front door. 2. Hold both ends of the front bezel, pull them out together

2-30 General Description Power ON To power on NEC Express5800/ft series, press the POWER switch located on the front panel. Follow the steps below to

General Description 2-31 Power OFF Follow the steps below to turn off the power. If NEC Express5800/ft series is plugged to a UPS, see manuals includ

2-32 General Description Power-On Self Test (POST) Power-On Self Test (POST) is a self-test function stored on the motherboard of NEC Express5800/ft

General Description 2-33 Flow of POST This section walks you through how POST is performed. 1. When you power on the system, one selected CPU/PCI mo

i PREFACE Welcome to the NEC Express5800/ft series. NEC Express5800/ft series is a "fault-tolerant (ft)" server focusing on "high relia

2-34 General Description 7. Upon completion of POST, the password entry screen appears prior to OS startup. The password entry screen will appear af

General Description 2-35 Floppy Disk Drive A USB floppy disk drive is attached to the main unit. It allows you to read and write (save) data using fl

2-36 General Description Insert/Remove Floppy Disk Before inserting a floppy disk into the drive, make sure that NEC Express5800/ft series is on and

General Description 2-37 Use of Floppy Disk You may need to store important data on floppy disks. Since the floppy disk is a very delicate medium, yo

2-38 General Description CD-ROM Drive NEC Express5800/ft series has a CD-ROM drive on the front panel. It is a device used to read data from a CD-ROM

General Description 2-39 Use of CD-ROM Observe the following when you use a CD-ROM on NEC Express5800/ft series:  As for a disk such as a noncompli

2-40 General Description (This page is intentionally left blank.)

Chapter 3 Windows Setup and Operation This chapter describes setup procedures to make NEC Express5800/ft series ready for use.

3-2 Windows Setup and Operation DISK OPERATIONS NEC Express5800/ft series duplicates disks to secure data by using “Disk Management” or the “Rap

Windows Setup and Operation 3-3 Disks Operations Using Disk Management Disk Management NEC Express5800/ft series (which does not support the RDR f

ii ABOUT THIS USER'S GUIDE This User's Guide helps a user to properly setup and use the product. Consult this guide to ensure safety as well

3-4 Windows Setup and Operation The pairs of mirror disks as shown above can be created by selecting hard disks whose target IDs are identical in t

Windows Setup and Operation 3-5 Configuring and Breaking Mirror This section describes the procedures to configure and break the mirror of hard di

3-6 Windows Setup and Operation 4. Select and right-click a disk, and then execute [Convert to Dynamic Disk…]. On the [Convert to Dynamic Disk]

Windows Setup and Operation 3-7 IMPORTANT:  Clicking [Add Mirror] displays the [Logical Disk Manager] dialog box, but there is no problem. Click

3-8 Windows Setup and Operation Confirming if Paired Disks are Mirrored Properly Check the following to confirm that the mirror is configured prop

Windows Setup and Operation 3-9 Breaking mirror Follow the procedures below to break the mirror of volumes. The procedures to break a mirror on C

3-10 Windows Setup and Operation Importing Data Disks This section describes a procedure to import a data disk using Disk Management. IMPORTANT:

Windows Setup and Operation 3-11 5. In the [Foreign Disk Volumes] dialog box, check the volumes to import, and click [OK]. 6. The disk im

3-12 Windows Setup and Operation Extending Data Volume Size This section describes a procedure to extend a volume size using Disk Management.

Windows Setup and Operation 3-13 4. On the [Select Disks] dialog box, enter the amount of space to extend and click [Next]. (In this case, 1500MB

iii Additional symbols The following symbols are used throughout this User's Guide in addition to the caution symbols describe at the beginning.

3-14 Windows Setup and Operation 7. Configure the mirror of the extended volume.

Windows Setup and Operation 3-15 Disk Operations Using the RDR (Rapid Disk Resync) Function RDR (Rapid Disk Resync) Models supporting the RDR func

3-16 Windows Setup and Operation 3. RDR can be set only to basic disks. If a span volume or stripe volume is needed, make settings of RDR to a b

Windows Setup and Operation 3-17 [Left frame] The tree shows disks inserted to the built-in slots and virtual disks (RDR Virtual Disks) created by

3-18 Windows Setup and Operation 2. From [Start], select [Control Panel] then [Administrative Tools] and start [Computer Management]. On the tree

Windows Setup and Operation 3-19 IMPORTANT: When RDR is set to a disk containing the boot partition, the following pop-up message appears, and cli

3-20 Windows Setup and Operation 7. Click [Logical Disk Information] and then [RDR Virtual Disk x](x=1,2,3) to confirm that the synchronization is

Windows Setup and Operation 3-21  When the disk where RDR is set is converted to a dynamic disk, the area which has not been synchronized (the ar

3-22 Windows Setup and Operation Removing duplex configuration of RDR disks This section describes how to remove duplex configuration from the di

Windows Setup and Operation 3-23 5. Remove the RDR setting from the disk in the corresponding slot (the Slot 2 of the Group2) in the same manner.